---
title: "Forgot your password"
slug: "forgot-your-password"
updated: 2022-02-27T10:51:03Z
published: 2022-02-27T10:51:03Z
canonical: "help.cooperlink.io/forgot-your-password"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cooperlink.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Forgot your password

This article applies to BOOST EMPOWER GUEST (free) licenses

Can't remember your password? Here is the procedure to follow.

## 1. Browse to Cooperlink

Can't remember the address to access Cooperlink? A welcome email was sent to you when you created your account. You will find the address to use in this email.

## 2. Request a new password

On the login page, click *Forgot Password*

![](https://cdn.document360.io/c21b52e3-341e-4ea9-8692-3488bd21cd8d/Images/Documentation/image-1645958830801.png)

## 3. Enter your username

Enter your username and click Reset.

ATTENTION, the username is the one you chose when creating your account. Often it is your email address *me@mycompany.com*, or a username of type *firstname.name*.

![](https://cdn.document360.io/c21b52e3-341e-4ea9-8692-3488bd21cd8d/Images/Documentation/image-1645958925179.png)

The system then confirms the operation

![](https://cdn.document360.io/c21b52e3-341e-4ea9-8692-3488bd21cd8d/Images/Documentation/image-1610217803177.png)

## 4. Reset password

Cooperlink has sent you an email inviting you to reset your password. Click Reset my password or copy and paste the link mentioned in the email.

![](https://cdn.document360.io/c21b52e3-341e-4ea9-8692-3488bd21cd8d/Images/Documentation/image-1610217816157.png)

Then create your new password and confirm it. Congratulations you have access to Cooperlink again.