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    Cloud installation
    • 19 Oct 2023
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    Contents

    Cloud installation

    • Updated on 19 Oct 2023
    • 1 Minute to read
    • Contributors
    • Print
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    Article Summary

    Cloud Installation

    Your company has chosen to work with the Cooperlink platform and we thank you for that.

    This article shows you the steps you need to follow to install Cooperlink and integrate it with your tools. If you have any questions, do not hesitate to contact your account manager, or alternatively, our technical support via the chat tool at the bottom right of your screen. 

    Cloud Hosting

    Cooperlink offers two types of cloud hosting: shared or dedicated.

    As standard, the data is hosted in our ISO27001 datacenter located in the heart of Europe (Brussels). It gives you a 99.98% uptime rate and replication of your data in two different locations.

    On request, we also offer Cooperlink Cloud in data centers located in the United States and the Middle East.

    Step 1 - Tenant Installation

    Once your agreement with Cooperlink is signed, our team will install your tenant in our shared or dedicated cloud. Once this is configured, your URL https://mycompany.cooperlink.io will be communicated directly to you as well as an administrator account.

    Step 2 - Connectors

    In case of cloud installation, only your cloud tools will be supported. Connectors on fileserver and other local tools require on-premise installation.

    Technical Information

    In order to integrate Cooperlink with your current tools (e.g. sharepoint, file server, email server, etc.), it is necessary to configure connectors.
    The following information is required to enable configuration:

    • Click here for the necessary information by connector and registration procedures to follow
    • For each connector, a licensed user is required with appropriate rights on the target libraries

    If the installation is carried out by Cooperlink, please provide us with this information via the secured support portal.

    💡 Tip
    You don't know which software needs to be integrated with Cooperlink. Contact your account manager or our support team. We will be happy to help you.

    Access for testing

    If the connector configuration is done by Cooperlink, it is necessary to provide access to test data. This information is communicated via the support portal.

    Technical Point of Contact

    We recommend that you create an account on our support portal https://support.cooperlink.io and provide us with the single point of contact in the event of a technical incident that requires information from you.

    🛡️  Security measure
    For security reasons, we will validate the technical point of contact with your organization.

    Let's go for configuration

    Congratulations, Cooperlink is now accessible and your workflows can be configured.

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