Your company has chosen to work with the Cooperlink platform and we thank you for that.
This article shows you the steps you need to follow to install Cooperlink and integrate it with your tools. If you have any questions, do not hesitate to contact your account manager, or alternatively, our technical support via the chat tool at the bottom right of your screen.
Cooperlink offers two types of cloud hosting: shared or dedicated.
As standard, the data is hosted in our ISO27001 datacenter located in the heart of Europe (Brussels). It gives you a 99.98% uptime rate and replication of your data in two different locations.
On request, we also offer Cooperlink Cloud in data centers located in the United States and the Middle East.
Step 1 - Tenant Installation
Once your agreement with Cooperlink is signed, our team will install your tenant in our shared or dedicated cloud. Once this is configured, your URL https://mycompany.cooperlink.io will be communicated directly to you as well as an administrator account.
Step 2 - Connectors
In case of cloud installation, only your cloud tools will be supported. Connectors on fileserver and other local tools require on-premise installation.
In order to integrate Cooperlink with your current tools (e.g. sharepoint, file server, email server, etc.), it is necessary to configure connectors.
The following information is required to enable configuration:
- Click here for the necessary information by connector and registration procedures to follow
- For each connector, a licensed user is required with appropriate rights on the target libraries
If the installation is carried out by Cooperlink, please provide us with this information via the secured support portal.
Access for testing
If the connector configuration is done by Cooperlink, it is necessary to provide access to test data. This information is communicated via the support portal.
Technical Point of Contact
We recommend that you create an account on our support portal https://support.cooperlink.io and provide us with the single point of contact in the event of a technical incident that requires information from you.
Let's go for configuration
Congratulations, Cooperlink is now accessible and your workflows can be configured.