---
title: "Mailbox IMAP or Exchange server 2013, 2016 and 2019"
slug: "mailbox-imap-exchange-server"
updated: 2022-09-20T15:16:14Z
published: 2022-09-20T15:16:14Z
canonical: "help.cooperlink.io/mailbox-imap-exchange-server"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cooperlink.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Mailbox IMAP or Exchange server 2013, 2016 and 2019

This article applies to BOOST EMPOWER licenses

## Purpose of the article

This article describes how to link an email inbox to a Cooperlink user account. Refer to the section for your server type:

- Microsoft Exchange (2013, 2016, 2019, or O365)
- IMAP Server

## **Prerequisite**

This requires the prior configuration of a connector on your e-mail server. Contact your Cooperlink administrator if in doubt.

## **Prior note (account not yet configured)**

When a connector is available on Cooperlink but it has not been configured to use your personal account in Cooperlink, a *attention* icon appears on the My Profile menu

![](https://cdn.document360.io/c21b52e3-341e-4ea9-8692-3488bd21cd8d/Images/Documentation/image-1610216354844.png)

## **Microsoft Exchange**

1. Log in to Cooperlink and go to the user profile.

![](https://cdn.document360.io/c21b52e3-341e-4ea9-8692-3488bd21cd8d/Images/Documentation/image-1610216367004.png)

2. Select the "Libraries credentials" section

3. Identify the connector relative to the Microsoft Exchange server and click the "Change User Account" icon

![](https://cdn.document360.io/c21b52e3-341e-4ea9-8692-3488bd21cd8d/Images/Documentation/image-1610216379228.png)

4. Complete user data (email address and password)

![](https://cdn.document360.io/c21b52e3-341e-4ea9-8692-3488bd21cd8d/Images/Documentation/image-1610216397177.png)

5. Congratulations, you now have access to the email box by clicking on the *Envelope* icon in the main bar of the application. Click the icon to verify your connection.

![](https://cdn.document360.io/c21b52e3-341e-4ea9-8692-3488bd21cd8d/Images/Documentation/image-1610216412094.png)

## **IMAP Server**

1. Log in to Cooperlink and go to the user profile.

![](https://cdn.document360.io/c21b52e3-341e-4ea9-8692-3488bd21cd8d/Images/Documentation/image-1610216423689.png)

2. Select the "Libraries credentials" section

3. Identify the connector relative to the IMAP server and click on the "Edit User Account" icon

![](https://cdn.document360.io/c21b52e3-341e-4ea9-8692-3488bd21cd8d/Images/Documentation/image-1610216435483.png)

4. Complete user data (email address and password)

![](https://cdn.document360.io/c21b52e3-341e-4ea9-8692-3488bd21cd8d/Images/Documentation/image-1610216449108.png)

5. Congratulations, you now have access to the email box by clicking on the *Envelope* icon in the main bar of the application. Click the icon to verify your connection.

![](https://cdn.document360.io/c21b52e3-341e-4ea9-8692-3488bd21cd8d/Images/Documentation/image-1610216460689.png)