Apply stamp (web app)
  • 20 Sep 2022
  • 1 Minute to read
  • Contributors
  • Dark
    Light
  • PDF

Apply stamp (web app)

  • Dark
    Light
  • PDF

Article Summary

This article applies to BOOST EMPOWER licenses

Purpose of the article

This article describes how to use the stamp feature. The illustrations provided are related to the web application. For the Outlook plugin, please refer to the corresponding article.

Prerequisite

To apply a stamp on a match, it is necessary to make the configuration de la correspondance de l'espace in which the email will be archived.

Apply a stamp

You have received an email in your inbox. Select it and use the stamp feature on the toolbar.

Then complete the dialog window with the desired space and stamp.

Depending on the configuration and the stamp selected, the dialog window offers other options on the screen. In particular, the correspondence card will be enriched with the default values of the stamp and the e-mail and its attachments will be offered to you for export. The window tells you to which directory the files will be copied.

You can change the default values as well as the selected attachments.

Then tap Apply.

The directory does not exist

When the destination directory does not yet exist, a message notifies you and prompts you to create it.

The destination directory depends on the configuration of your project
The directory configured in the stamp is a relative directory. This means that it is calculated from the root directory of your project, and more specifically in the main library of the project.


Your email has become a collaborative element

Once the stamp is applied, the email is automatically saved in the selected space. The correspondence card and the exported documents are completed with the default values defined in the stamp. Your email is now collaborative. You can add a task, lifecycle, or comment.

Exported files also appear as linked documents in the side drawer for easier access.

Advise
We recommend the use of labels that allow you at a glance to know the nature of the email next to the name of the project.

Results

Archived correspondence

Your e-mail is now saved as correspondence in the relevant space. All members of this project now have access to this email. You can associate task, comment, edit metadata. Your colleagues can also reply directly to this email even if they are not the original recipient.

Exports as files

The exported files are also available in the documents module. By selecting the exported file, the original email appears as a linked item.

Formats
Emails are exported in standard EML format. The format of the attachments is preserved.



Was this article helpful?